EnToi Beauty & Wellness

Frequently Asked Questions

Thanks for shopping at En Toi Beauty & Wellness. If you are not entirely satisfied with your purchase, we're here to help. Please reach us at info@entoibeauty.com if you cannot find an answer to your question.

What is your return policy?

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

How do I get a refund?

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 7-15 business days, depending on your card issuer's policies. If you receive a refund, the cost of return shipping will be deducted from your refund.